For consistently delivering outstanding person-centered service and embodying Shore Medical Center’s Mission, Vision and Values, Marie Adams, Senior Financial Accounts Specialist was named Shore’s Employee of the Month for January.
Adams began her career with SMC in 1993 and has proven herself a valuable member of the SMC financial services team by sharing her knowledge, specifically related to the Horizon products and reimbursement guidelines, according to her supervisor, Michael Smith, Administrative Director, Revenue Cycle. “She will often assist patients to better understand the often complicated billing issues and concerns with compassion and understanding in a professional manner.”
“She provides guidance, support and leadership along with the resources to successfully reach and exceed individual and team goals. Simply put, Marie makes the entire PFS Department great by helping other do their best work through collaboration and teamwork,” added Smith. He credited her “to the point” emails eliciting prompt responses and her quick wit for keeping things light in a sometimes difficult environment.
Adams said she cannot imagine working anywhere else and her words of advice for other Shore employees is to work hard, work as a team and always be kind.
Marie Adams lives in Ocean City with her husband Scott and has four adult children and two grandchildren.