Patients & Visitors

Shore Medical Center’s visitor guidelines are as follows: 

• Patients will be permitted to have 3 visitors at a time for inpatient units and the emergency department, during normal visiting hours of 8am – 8pm, seven days per week. 
• No visitors will be permitted in COVID patient rooms. 
• Hand hygiene must be performed when entering and exiting patients’ rooms.  
• Maternity patients may have one support person plus three visitors. The support person who spends the night must be 18 or older.  
• Two visitors will be permitted in waiting areas, provided social distancing can be maintained and the visitor is age 18 or older. 
• We strongly encourage visitors experiencing respiratory symptoms to not visit the hospital.
• If patient is under isolation precautions please see nursing staff for further instructions regarding use of personal protective equipment (PPE).
• Weapons of any kind are not permitted on the hospital campus.

• Shore’s Patient Advocates are liaisons between patients and healthcare providers. The Patient Advocates are available Monday through Friday from 7:30 AM to 5 PM at ext 3882.
• Advance directives, power of attorney, and notary services available upon request

• Shore offers 24-hour access to translators via phone or video call through the Cyracom language line. Several staff members are also trained interpreters and may assist you in translation services as needed. 

• ASL interpreter services available. 
• Several communications are available upon request
• If need assistance, please reach out to Shore's Patient Relations Department at ext. 3882.

• Shore Medical Center is not responsible for replacing personal belongings and encourages you to send any valuables home with your family or friends. Personal care items such as dentures, hearing aids, and phones can be stored in the bedside stand when not in use. 

• Shore believes in caring for the mind, body, and soul. This holistic approach involves comfort menu items that compliment your clinical care plan. 
• Depending upon you plan of care, some options may be restricted until your condition improves
• Comfort Items - Pet therapy, warm blankets, extra pillow, warm washcloth
• Comfort Actions - Repositioning in bed, walk down the hall (with Patient Partner), shower, gentile stretching, physical therapy
• Personal Care Items - Lip balm, toothbrush/toothpaste, deodorant, comb/hairbrush, hair tie, shampoo/conditioner (these items and more are available in our gift shop)
• Relaxation Options - Integrated therapy, earplugs, sleep mask, visit from our spiritual care team, "Healing Channel no. 36, quiet time

Whether you’re a patient or visitor, Shore Medical Center offers a convenient option for your parking needs. Shore provides a four-level, 640-space garage on Medical Center Way.

Garage Rates

• Parking Garage-$5 (Please take ticket with you and pay at PAYSTATION before returning to your car. Cash and Credit Cards accepted.)
• **Self-Parking is FREE for patients**
• Hours of operation: 24 hours/day
• Customer Care Number: 1-877-717-0004

Click here to view the Notice of Nondiscrimination

The Chapel at Shore Medical Center is a sanctuary, an oasis of quiet, a center of strength and spiritual support for patients, family members, staff and visitors. All are welcome to use this space for individual prayer, meditation and peaceful reflection.

• Open 24 hours
• Handicap accessible Enter from the 5th floor of the Francis Pew Hayes Tower
• Prayer Circles are held in the Chapel located on the 5th floor of the Hayes Tower on the second and fourth Tuesday of each month at 2pm. To learn more, contact lditroia@shoremedicalcenter.org at ext. 3543.

Looking for the perfect gift for a loved one? Look no further than Shore Medical Center hospital gift shop! Our gift shop offers a wide selection of gifts to choose from, including new baby items, balloons, jewelry, seasonal gifts, stuffed animals, candy, cheerful floral arrangements, stylish accessories, personal care items, and more. Learn More >