Exceptional clinicians, advanced technology and knowledgeable staff are all critical components of a successful healthcare organization. Equally important to the healing process is the attention paid to the emotional and spiritual needs of our patients.
At Shore Medical Center, we recognize the importance of meeting patients’ individual needs. It is not just about providing an extra blanket or a few kind words. It’s about individualized attention to details and creating exceptional patient and family experiences. All of this plays an essential part in helping patients recover faster and prepare for their transition back home.
Shore Medical Center is an affiliate member of The Planetree Organization, a global, non-profit organization that promotes patient-centered care in healing environments. As part of our journey to becoming a designated Planetree Hospital, Shore is passionate about enhancing patient care in multiple areas. That includes our dedicated community resource library within Shore’s Surgical Pavilion, creation of the Experience Department and a number of other programs dedicated to humanizing and demystifying healthcare.
There are multiple avenues for promoting healing. Shore’s utilization of integrative therapies works in tandem with traditional healthcare services for acute pain, symptom management and stress management.
Shore’s Patient Comfort Menu includes back and hand massages in addition to reflexology and Reiki treatments. The Spirit of Shore team members, many of whom hold certifications in integrative therapies, provide complimentary chair massage, Reiki, reflexology, hand massage and aromatherapy sessions for members of the community, physicians and hospital staff.
Patient and Family Advisory Council
Shore’s Patient Family Advisory Council was formed in July of 2010 as a way to involve patients and the community in shaping the healthcare experience at Shore. The council, made up of former Shore patients and family members, community members and volunteers, meets bi-monthly to share stories, provide valuable feedback on its members’ hospital experiences and assist our leadership in decision making by incorporating their perspectives into our organization’s philosophy and operation. Through these meetings, Shore staff members educate the council about the medical center and healthcare issues in general.
No One Dies Alone
No One Dies Alone is a volunteer program that provides companions for patients near death who do not have any family or close friends to be with them in their final hours. Volunteers sit with the patients and offer solace through meditation, music, poems or the simple gesture of a touch.